I want you to love your purchase. If you're not satisfied with your order, contact me within 15 days from the date of delivery for a return. Items must be returned in the same condition in which they were received.
NOTE: Original shipping charges are non-refundable. Return shipping is the customer's responsibility except for defective item situations.
Follow the steps below for returns:
- Contact me via the Contact form or by email at firstname.lastname@example.org to begin the return process. Please include the following information:
- order number
- name of item(s)
- reason for return
- Securely pack the return item(s) with the original packing slip or a piece of paper with the order number.
- Send your return package to:
133 Michelle Drive
Johnson Creek, WI 53038
- Once your return package is received, a refund will be issued in the form of your original payment.
ALL SALES ARE FINAL FOR THE FOLLOWING ITEMS:
- digital graphics / instant downloads
- accessories (jewelry, socks, hats, scarves, etc.)
- custom or personalized items
- sale items
- items from Gently Loved page
If you have any questions regarding the return policy, please use the Contact form.